Booking and Cancellation Conditions

Book with confidence: the best rate is guaranteed on our official website.
Your reservation grants you access to all hotel services: heated swimming pool, private parking, garage for motorcycles and bicycles, free Wi-Fi in all rooms and common areas, as well as the provision of a computer.

Practical Information

• All our rooms are located on the 1st, 2nd or 3rd floor (without lift). Some offer a view of the mountains and the valley, while others overlook the garden and the swimming pool.
• The hotel does not have any rooms adapted for persons with reduced mobility.
• Tourist tax: €1.87 per adult per night.
• Extra bed for children under 12 years old: €25 / night (possible only in certain rooms – one bed maximum per room).
• Baby cot: provided upon request, subject to availability. Please specify your needs when booking (in the "Notes" section).
• Sweet and savoury buffet breakfast: €14 per adult, €8 per child, served on the terrace.
• Small pets are welcome: €10 / night.

Reservation

All reservations must be guaranteed by your bank details (16 digits, expiry date and security code). No prepayment is required at the time of booking.

Cancellation and Modification Conditions

• Free cancellation up to 15 days before the arrival date.
• Cancellation between 14 and 8 days before arrival : charging 50 % of the total stay amount.
• Cancellation 7 days or less before arrival, no-show or early departure : charging the full amount of the stay.

In case of modification, it can be done directly:

• on our website,
• by email at This email address is being protected from spambots. You need JavaScript enabled to view it.,
• or by phone at +33 (0)4 95 63 02 00.

Force Majeure

The hotel cannot be held responsible for cancellations due to strikes (maritime or air transport), social conflict or any other case of force majeure. In such cases, the cancellation conditions mentioned above will apply.

Mediation for Tourism & Travel

After contacting customer service and if no satisfactory response or reply is received within 60 days, the customer may reach out to the Tourism and Travel Mediator, whose contact details are as follows:

• Postal submission: MTV – MEDIATION TOURISME VOYAGE, Service dépôt des saisines, CS 30958, 75383 PARIS CEDEX 08
• Internet submission: Request for mediation - mtv

The establishment Hôtel Mare e Monti is a member of the Tourism and Travel Mediation as a member of the professional association "UMIH" duly referenced on the website www.mtv.travel in the "members" section.